Politique d’expédition

1. Order Processing Times

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. UK Shipping Rates

Shipping option Estimated delivery time Price
Royal Mail Tracked 48 3-5 business days £4.45
Royal Mail Tracked 24 1-2 business days £5.70
Royal Mail Tracked 48 with Signature 3-5 business days £6.05
Royal Mail Tracked 24 with Signature 1-2 business days £7.30

3. EU Shipping Rates

All EU orders are sent via Royal Mail International Tracked (3-5 business days).

Weight Price
0–1.1lb £12.99
1.1–1.65lb £14.99
1.65–2.2lb £15.99

4. USA Shipping Rates

All USA orders are sent via Royal Mail International Tracked (5-8 business days). Prices include a handling buffer for Royal Mail's duty fee.

Weight Price
0–1.1lb £24.99
1.1–1.65lb £31.99
1.65–2.2lb £38.99

US customs may apply additional import duties payable by the recipient.

5. Rest of World Shipping Rates

All international orders are sent via Royal Mail International Tracked (5-8 business days).

Weight Price
0–1.1lb £27.99
1.1–1.65lb £29.99
1.65–2.2lb £32.99

6. Orders of 4 or More Boxes

For orders of 4 or more boxes, please contact us at info@naturesfinesthealth.com before placing your order.

7. Returns and Refunds

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at info@naturesfinesthealth.com with your order number and a photo of the item's condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

We are unable to refund or replace products lost in shipping unless purchased with a tracked shipping option.

If you have any further questions, please don't hesitate to contact us at info@naturesfinesthealth.com.